Features: Reporting & Analytics
Our system dashboard gives your teams, supervisors and managers with instant, up to the minute information about the status of queues and performance. If you need a more hands on approach to your data then check out some more features below.
Automated Reporting & Analysis
Our in-built data management reporting and analytics software provides both real-time and historical reports to help you monitor your call centre performance at a high level as well as being able to drill down into specific details at a granular level.
CRM Integration Benefits
Our predictive dialling technology can also be tailored to integrate with your current CRM
Real-time Statistics & Wall Board:
Real-time Statistics & Wall Board: This is a graphical wall board application which is designed to be displayed on large screens but can also be tailored to a variety of other smaller screens. This provides your teams, supervisors and managers with instant, up to the minute information about the status of queues and performance. The information is displayed in a colourful way via bespoke interfaces to be both engaging and eye-catching so that people take notice.
See what Jibba Dialler can do for your business. Increase sales, productivity, conversions and that’s just the beginning.